Solar PV Shop Delivery & Return
Solar PV Delivery Options Overview
At 3Buy Solar, we provide optimal solar panel delivery solutions tailored to meet all your solar PV and energy storage needs, whether you’re a retail customer or a wholesale (B2B) partner. We offer a range of shipping options, from cost-effective methods like DHL/Standard Parcel Post to faster delivery via DHL Express (available in Western Europe), GLS, or UPS. For those seeking maximum security and reliability, we use specialized freight forwarders such as Dachser Logistics. Alternatively, you can choose to pick up your solar PV components directly from our dedicated warehouse. Explore this page for a complete overview of our shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Selected Checkout Address.
Small items – All solar components under 32kg
Up to 3kg - Standard delivery - Get it in 2-7 working days | |
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Austria, Hungary, Czech Republic, Croatia. Romania, Slovenia and Slovakia | β¬9.90 |
Germany, Belgium, Luxembourg, France, Netherlands and Denmark | β¬12.90 |
Sweden, Portugal, Spain, Italy, Switzerland, Bulgaria, Poland and Greece | β¬15.90 |
Norway, Finland, Lithuania, Latvia and Estonia | β¬18.90 |
United Kingdom, Ireland, Cyprus and Malta | β¬34.90 |
United States and Canada | β¬47.90 |
Up to 32kg - Standard delivery via DHL and GLS - Get it in 2-5 working days | |
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Austria, Hungary, Czech Republic, Croatia. Romania, Slovenia and Slovakia | β¬19.90 |
Germany, Belgium, Luxembourg, France, Netherlands and Denmark | β¬27.90 |
Sweden, Portugal, Spain, Italy, Switzerland, Bulgaria, Poland and Greece | β¬31.90 |
Norway, Finland, Lithuania, Latvia and Estonia | β¬35.90 |
United Kingdom, Ireland, Cyprus and Malta | β¬38.90 |
United States and Canada | β¬78.90 |
What do we mean by small? Just about everything under the sun except for large, bulky goods, commercial power inverters, solar panels, batteries and mounting and racking items.
Large items – Everything above 32+ kg, oversized and energy storage components (UN3490)
Up to 100kg - Standard delivery - Get it in 3-12 working days | |
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Austria, Hungary, Czech Republic, Croatia. Romania, Slovenia and Slovakia form | β¬99.90 |
Germany, Belgium, Luxembourg, France, Netherlands and Denmark from | β¬104.90 |
Sweden, Portugal, Spain, Italy, Switzerland, Bulgaria, Poland and Greece from | β¬114.90 |
Norway, Finland, Lithuania, Latvia and Estonia from | β¬159.90 |
United Kingdom, Ireland, Cyprus and Malta from | β¬179.90 |
United States and Canada from | β¬229.90 |
Everything above 300kg - Standard delivery - Get it in 3-12 working days | |
You will quoted by 3Buy Customer Care |
Up to 300kg - Standard delivery via Dachser - Get it in 3-8 working days | |
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Austria, Hungary, Czech Republic, Croatia. Romania, Slovenia and Slovakia from | β¬139.90 |
Germany, Belgium, Luxembourg, France, Netherlands and Denmark from | β¬179.90 |
Sweden, Portugal, Spain, Italy, Switzerland, Bulgaria, Poland and Greece from | β¬224.90 |
Norway, Finland, Lithuania, Latvia and Estonia from | β¬299.90 |
United Kingdom, Ireland, Cyprus and Malta from | β¬359.90 |
United States and Canada from | β¬569.90 |
Container Standard delivery - Get it in 7-20 working days | |
You will be quoted by 3Buy Customer Care |
The big stuff. Basically everything delivered on a pallet, major, heavy solar and energy storage components like solar panels, inverters above 32kg, dangerous goods like solar batteries, complete solar systems and oversized items like solar mounting rails.
When placing an order for solar panel delivery or solar PV components, please note the following delivery details. Depending from which of our warehouses your products is dispatched, for orders within Germany and Austria the delivery typically takes 2 – 5 working days. For other EU shipments (except islands), delivery times range from 2 – 7 working days, starting from the conclusion of the contract (or receipt of payment in cases of agreed advance payment). Β Solar component shipments outside the EU/EEA small item deliveries take typically 4 – 10 working days and up top 30 days (or more) for pallet, bulky items; depending on your customer clearance procedures. Deliveries are not made on Sundays or public holidays.
Please note that if your order includes solar panel wholesale items or solar PV components with varying delivery dates, all items will be shipped together unless otherwise agreed. In such cases, the delivery date for the entire order will correspond to the item with the longest delivery time.
We offer global shipping for our products, but our online shop provides specific delivery costs for the following countries: Germany, Austria, Netherlands, Belgium, Luxembourg, Czech Republic, Denmark, France, Sweden, Portugal, Spain, Italy, Hungary, Slovenia, Slovakia, Poland, Croatia, Finland, Estonia, Bulgaria, Greece, and Romania.
Please note, we do not dispatch to military postcodes. We do deliver to islands but you must have your own freight forwarder to do that.
Shipping Note for Bulky Goods: Items marked as “bulky goods” will always be shipped by a freight forwarder, regardless of weight. For deliveries outside the EEA/EU and to island locations, you must arrange your own freight forwarder. In these cases, we will ship your solar PV components only to your designated freight forwarder.
Shipping Note for Long Goods: For items with a side length exceeding 1.2 meters, a long goods surcharge of β¬55 applies. These items are generally shipped via freight forwarding, with minimum shipping costs up to 100 kg plus the long goods surcharge.
All solar panel wholesale dispatch and delivery costs listed on our site are exclusive of the legally applicable VAT in the European Union.
Exchange or Return of Goods
If the product is of good quality (meaning can be re-sold as new), the retail buyer within European Union has the right to terminate the contract concluded at a distance within 14 days after its execution. For B2B customers the exchange or the return of the products is governed by the contractual agreement between 3Buy Solar and the customer.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state and packaging! If the device or the packaging is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund. Please see our General Service Terms and Conditions.
The product is not accepted back if at least one of the components delivered to the customer is missing, or:
- the order was a special product, package, kit designed and put together specifically for the customer s needs;
- missing the receipt and invoice proving the fact of purchase in the 3Buy Solar Solar Installer Store;
- where applicable warranty card, documents missing ;
- packaging is damaged
- the product, its accessories and documentation are damaged, unpacked and cannot be re-sold as new
Returning of the goods is done – if not agreed in writing otherwise – at the cost of the customer. In cases and circumstances where the type of the product requires special care, 3Buy Solar or its vendors reserve the right to impose the use of their own carriers for the returned item by the customer. At the validity of our GTC these are: DHL, GLS, Dachser, TNT and GebrΓΌder Weiss.
The re-payment for the goods will be returned within the terms established by the current EU legislation and our GSTC.
FAQs
Track Your Solar Installer Order: Update & Assistance
Awaiting your solar installer order from our online wholesale shop? We understand how important it is for you to receive your solar products promptly to keep your projects on schedule. If your order hasn’t arrived yet, rest assured, we’re here to help you track its status and resolve any delays as quickly as possible.
How to Track Your Order
- Log In to Your Account: Access your account on our website to view your order history and current status.
- Order Confirmation Email: Check the order confirmation email for a tracking link. This will provide real-time updates on your shipment’s progress.
- Contact Customer Support: If you’re unable to locate your order or need further assistance, our dedicated customer support team is ready to assist you. Reach out to us for personalized support and updates.
- Check our Track Your Order page. You can either track your solar order in our own system or chose to track it via our carriers webpages.
Ensuring Timely Delivery of Your Solar Products
As a leading solar installer wholesale shop, we prioritize efficient shipping and customer satisfaction. We partner with reliable carriers to ensure your solar panels, inverters, and other renewable energy products arrive safely and on time.
Don’t Let Delays Slow You Down: If you encounter any issues or delays with your order, our team is committed to providing swift resolutions. We understand the importance of timely deliveries in the solar installation industry and strive to meet your expectations.
For any inquiries or further assistance regarding your order, please don’t hesitate to contact us. Our goal is to ensure a smooth and satisfactory shopping experience for all our valued customers in the solar installer community.
At our online solar installer wholesale shop, we strive to provide exceptional service and timely deliveries to all our customers. We understand the importance of receiving your solar installation products promptly to keep your projects on track. However, we prioritize the well-being of our team, and in line with this, we do not offer delivery services on public holidays and weekends.
Our delivery schedule is designed to ensure that your orders arrive during regular business days, allowing us to maintain efficiency and reliability. This policy helps us to streamline our logistics and provide you with the best possible service throughout the week.
For those planning their solar installation projects, we recommend placing orders with consideration of our delivery schedule. By doing so, you can ensure that your solar panels, inverters, and other essential components arrive when you need them, avoiding any potential delays in your project timelines.
Shop with us today and experience seamless, efficient service tailored to meet the needs of solar installers. Remember, our team is here to support you every step of the way, from order placement to delivery, ensuring your solar projects are successful and on schedule.
Key Points to Remember:
- No Deliveries on Public Holidays and Weekends: Plan your orders accordingly to ensure timely delivery during regular business days.
- Efficiency and Reliability: Our delivery schedule is optimized for the best service experience.
- Project Planning: Factor in our delivery times when planning your solar installation projects.
For more information on our products, delivery schedules, and how we can assist with your solar installation needs, visit our online solar installer wholesale shop. Let us help you power the future with sustainable, solar energy solutions.
At 3Buy Solar Online Solar Installer Shop, we’re committed to bringing renewable energy closer to you, no matter where you are in the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK). Our mission is to ensure that accessing top-quality solar installation materials and tools is as straightforward and hassle-free as possible.
Comprehensive Coverage with Attention to Detail
Do we deliver to every postcode in the EU, EEA, and UK? The answer is a resounding yes, except the military postcodes and islands. We pride ourselves on our extensive delivery network that covers the vast majority of regions within the EU, EEA, and UK. Our goal is to empower solar installers across these regions with the best solar panel products the market has to offer.
Special Considerations for Island and Non-EU Deliveries
We understand the unique challenges that come with shipping to islands within the EU and locations outside the mainland. Therefore, deliveries to these areas may incur additional delivery charges. Our commitment to sustainability and customer satisfaction ensures that we strive to offer the most cost-effective and efficient shipping solutions for these special cases.
Non-EU Customers and UK Shipping
For our valued customers outside the EU (excluding the UK), we’re more than happy to facilitate your solar needs. Please be aware that additional delivery charges may apply. We encourage you to review our Shipping and Delivery Policy for detailed information on how we can serve you best, regardless of your location.
Stay Informed with Our Shipping and Delivery Policy
To make sure there are no surprises, we invite you to visit our website and read through our comprehensive Shipping and Delivery Policy. Here, you’ll find all the information you need regarding delivery times, charges, and any specific conditions that might apply to your order.
Choose 3Buy Solar Online Solar Installer Shop for Your Solar Needs
Whether you’re in the heart of the EU, on a serene island in the EEA, or located in the bustling UK, 3Buysolar Online Solar Installer Shop is your trusted partner for all things solar. Shop with us today and take the next step towards a greener future.
Discover the convenience of next-day delivery for your solar installation projects with our online wholesale shop. While we strive to meet the needs of all our customers, next-day delivery services are currently exclusive to Western European countries for products shipped from our EU warehouse, and to the UK for items dispatched from our UK warehouse. This swift delivery option ensures that solar installers can get their essential products and equipment promptly, facilitating uninterrupted project timelines and enhancing efficiency on site. For detailed information on eligible regions, shipping options, and to understand how we can best meet your delivery requirements, please refer to our comprehensive Shipping and Delivery Policy. Optimize your solar installations with the assurance of timely delivery, exclusively available through our specialized service for Western Europe and the UK.
When ordering from our online solar installer wholesale shop, peace of mind is a priority. The answer to whether you need to be present to sign for your delivery is straightforward: Yes, for the security and integrity of your purchase, we require your signature upon delivery after a thorough inspection of the products. Encountering any damages? Our Shipping and Delivery policy outlines clear steps to safeguard your interests. Immediately report any discrepancies in writing to both the carrier and your dedicated Buysolar Account Manager. This protocol ensures that every item from our vast selection of solar installation products arrives in impeccable condition, ready to empower your solar projects. Protect your investment by adhering to our simple yet essential delivery verification process.
Explore our range, confident in the knowledge that Buysolar supports you every step of the way, from seamless ordering to secure delivery.
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Welcome to our premier online store for solar panel delivery, specializing in solar PV components and solar panel wholesale. Whether you’re a homeowner embarking on a DIY solar project, a professional installer, or a reseller, our platform is your go-to destination for all solar energy needs. As a leading solar distributor, we provide a comprehensive selection of top-quality products to help you harness solar power efficiently and affordably.
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