3Buy Solar® General Product Safety Regulation (GPSR)

GPSR Compliance & EU Product Safety

Buy-Solar.Online by 3Buy Solar, operated by Suncrest Kft., is committed to meeting the applicable product-safety, product-identification and traceability requirements of Regulation (EU) 2023/988 on General Product Safety (GPSR), together with applicable European Union product-specific and harmonisation legislation.

Our product catalogue includes solar panels, solar inverters, solar batteries, battery energy storage systems, EV charging equipment, electrical components, mounting systems, complete solar kits and related energy products supplied through manufacturers, authorised distributors and established European supply channels.

The information presented on Buy-Solar.Online is intended to enable customers, professional solar installers, EPC contractors, resellers and other users to identify products and the relevant economic operators responsible for products placed on the European Union market.

Product Identification and Traceability

Where required by applicable EU legislation, individual product offers on Buy-Solar.Online include information necessary to identify and trace the product.

Depending on the product and applicable legislation, this may include:

• product name and commercial designation;
• manufacturer;
• product model and type;
• manufacturer part number or other product identifier;
• Buy-Solar.Online SKU;
• product images;
• technical specifications;
• manufacturer information;
• applicable EU Responsible Person or responsible economic operator;
• product safety and warning information; and
• relevant technical, conformity and safety documentation.

Product-specific information should always be read together with the documentation supplied or published by the manufacturer.

Manufacturer Information

Where required, the relevant product page provides the manufacturer’s:

• legal or registered trade name;
• postal contact address; and
• electronic contact address.

Manufacturer information is generally displayed within the dedicated manufacturer section of the individual product page.

This information is provided on the basis of documentation and information supplied by the manufacturer, authorised representative, importer, responsible economic operator or authorised distribution channel.

EU Responsible Person and Responsible Economic Operator

Where a manufacturer is not established within the European Union, information concerning the applicable EU Responsible Person or other responsible economic operator is displayed where required by EU legislation.

This may include:

• legal entity name;
• EU postal address; and
• electronic contact address.

The designation of an EU Responsible Person is based on information supplied by the manufacturer or the relevant economic operator. A manufacturer’s European sales office, service centre or commercial contact is not automatically presented as the EU Responsible Person unless this role has been appropriately confirmed.

Product Safety Information

Where applicable, product pages provide or make available the warnings, safety information and instructions required for the relevant product.

Depending on the product category, this information may include matters such as:

• electrical safety;
• installation requirements;
• qualified-personnel requirements;
• operating conditions;
• environmental limitations;
• battery handling and storage;
• transport requirements;
• fire and thermal safety;
• isolation and shutdown procedures;
• maintenance requirements; and
• other manufacturer-defined precautions.

Professional electrical and energy-storage equipment must be installed, commissioned, operated and maintained in accordance with the manufacturer’s instructions and applicable local and European regulations.

Where professional installation is required, products should only be installed or commissioned by suitably qualified personnel.

Technical and Compliance Documentation

Relevant product documentation is made available through the individual product’s Downloads section where applicable.

Depending on the product, available documentation may include:

• Technical Datasheet;
• Installation Manual;
• User Manual;
• Installation and Safety Instructions;
• EU Declaration of Conformity;
• CE-related conformity documentation;
• certificates and test documentation;
• Safety Data Sheet (SDS);
• battery transport documentation;
• warranty conditions; and
• other manufacturer technical documentation.

The availability and type of documentation varies according to the product, manufacturer and applicable regulatory requirements.

Manufacturer documentation remains the primary source of information regarding installation, operation, maintenance, compatibility, configuration, safety limits and permitted use of a product.

EU Product-Specific Legislation

Many products sold through Buy-Solar.Online are subject to specific European Union harmonisation legislation or sector-specific product requirements in addition to the General Product Safety Regulation.

Where product-specific European Union legislation applies, the relevant product must comply with those requirements as applicable.

The GPSR does not replace product-specific legal requirements governing particular electrical, electronic, battery, energy-storage or other regulated products.

Product Specifications and Compatibility

Technical specifications, compatibility information and product characteristics published on Buy-Solar.Online are based primarily on information provided by manufacturers and authorised supply channels.

Customers and professional installers should verify critical system-design parameters against the latest manufacturer documentation before purchasing, installing or commissioning equipment.

This is particularly important for matters including:

• inverter and battery compatibility;
• battery voltage ranges;
• maximum charge and discharge current;
• PV input voltage;
• MPPT operating ranges;
• electrical protection requirements;
• grid-code compatibility;
• communication interfaces;
• permitted system configurations; and
• installation and environmental conditions.

Manufacturer technical documentation takes precedence where there is any discrepancy between a webshop description and the latest official product documentation.

Manufacturer Support, Warranty and Service Information

Additional manufacturer contact information, service channels, warranty portals, technical-support contacts and manufacturer hotlines are available through our dedicated Manufacturer Support & Service Hotlines page.

These support details supplement, but do not replace, manufacturer, responsible-person, product-identification or product-safety information displayed on individual product offers.

Warranty conditions may vary by manufacturer, product, country, installation type and distribution channel. Customers should consult the applicable manufacturer’s warranty documentation for product-specific conditions.

Product Safety Concerns

Customers, professional solar installers, resellers, authorities and other interested parties may contact us regarding:

• suspected product-safety issues;
• missing or incorrect safety information;
• product-identification concerns;
• manufacturer-information issues;
• suspected conformity concerns;
• product recalls or safety notices; or
• other concerns relating to products supplied through Buy-Solar.Online.

Product Safety & Compliance Contact

Buy-Solar.Online / Suncrest Kft.

E-mail: info@buy-solar.online
Phone: +36 1 901 1048

When reporting a product-safety concern, please provide where possible:

• product name;
• manufacturer;
• model number;
• SKU or serial number;
• order number;
• description of the issue;
• photographs where relevant; and
• any manufacturer or installer documentation relating to the issue.

Providing accurate product-identification information allows us to investigate the matter more efficiently.

Safety Notices, Corrective Actions and Recalls

Where Buy-Solar.Online becomes aware of a substantiated product-safety issue affecting a product supplied through the platform, appropriate action will be taken in accordance with applicable European Union legislation.

Depending on the circumstances, this may include cooperation with:

• the manufacturer;
• authorised representative;
• importer;
• EU Responsible Person;
• distributor;
• other responsible economic operators; and
• competent market-surveillance authorities.

Where legally required, affected customers may also be informed of relevant corrective measures, safety notices or product recalls.

Accuracy of Product Information

Buy-Solar.Online takes reasonable steps to provide accurate and current technical and compliance information.

However, manufacturers may revise:

• technical specifications;
• manuals;
• certificates;
• product designs;
• firmware;
• compatibility lists;
• safety instructions;
• regulatory documentation; and
• warranty conditions.

For this reason, customers and professional installers should always refer to the latest manufacturer-issued documentation before final system design, installation or commissioning.

If you identify incorrect, incomplete or outdated product-safety or compliance information on Buy-Solar.Online, please contact us so that the information can be reviewed.

Scope of This GPSR Statement

This page provides general information about the product-safety and traceability approach used by Buy-Solar.Online.

It does not replace:

• product-specific safety instructions;
• manufacturer installation manuals;
• technical documentation;
• EU Declarations of Conformity;
• Safety Data Sheets;
• statutory product warnings;
• applicable national electrical regulations;
• European Union product-specific legislation; or
• obligations imposed on manufacturers, importers, authorised representatives, distributors or other economic operators.

The applicable legal and technical requirements must always be determined according to the individual product, its intended use and the market in which it is supplied.

Last updated: 24 August 2026