CUSTOMER CARE

Customer Care

Dartford Business Park
Admirals park, Victory Way, Dartford DA2 6QD, UK

Email:  customercare@buy-solar.online
Phone: +44 204 577 1078

Inquiries

Europeum City Center
Suché mýto 1, 811 03 Staré Mesto, Slovakia

Email: info@buy-solar.online
Phone: +42 1 233 070 448

EUROPEAN WAREHOUSES & HUBS

HUNGARY

DEPO, Raktárvárosi út 1.
2045. Törökbálint
Hungary

Email:  hello@3buysolar.hu
Phone: +36 1 901 1048

SWITZERLAND

Dornierstrasse 11
9423 Thal, Switzerland

Email:  info@buy-solar.online
Phone: +41 588 010100

3BUY CORPORATE OFFICES

USA

5011 Gate Pkwy building 100
Jacksonville, 32256, FL, USA

Email:  info@3buy.org
Phone: +1 904 717 0717

EU / EEA

Donau-City-Straße 7,
1220 Wien, Austria

Email: info@3buy.org
Phone:  +43 1490 0048

Mobile:  +43 676 409 6338

CONTACT US

Whether you need a quotation, help choosing equipment, an answer about inverter and battery compatibility, information about an existing order or simply need to speak with someone, get in touch.

SEND US A MESSAGE

    CONTACT INFORMATION

    Am Euro Platz 2, Euro Plaza
    1120 Wien, Austria

    +42 1 233 070 448 EU Support

    +44 204 577 1078 UK

    +1 904 717 0717  USMCA

    +36 1 901 1048 HU

    +40 731 559 138 RO

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Pro-ready. Simple to source. Always 3Buy.

    Need a quote, a technical answer or help with an order? Talk to us.
    3Buy Solar works with professional installers, EPCs and resellers across Europe across solar PV, battery energy storage, off-grid and complete energy systems. Whether the question is about pricing, stock, compatibility, logistics or after-sales support, we’ll connect you with the right person.

    When the webshop isn’t enough, there are real people behind it.

    3Buy Solar European distribution and installer network map showing wholesale warehouse locations and delivery coverage across EU markets.

    REGIONAL CONTACTS

    ITALY

    Email: info@buy-solar.online
    Phone: +39 351 3561 023

    ROMANIA

    Email: info@buy-solar.online
    Phone: +40 731 559 138

    Contact Us Additional Info

    Contact 3Buy Solar – Solar PV, BESS & Energy Systems

    Need a price, stock confirmation, technical answer or help with an existing order? Get in touch with the team that deals with it.

    3Buy Solar works primarily with professional solar installers, EPCs, resellers, contractors and approved trade buyers across Europe. Our teams handle solar PV wholesale, BESS distribution, solar inverter and battery sourcing, complete solar PV kits, off-grid equipment and wider energy system requirements.

    The official 3Buy Solar B2B Shop is available at Buy-Solar.Online. You can use the shop when the requirement is straightforward and contact us directly when it is not.

    A quotation, a compatibility question, a pallet requirement and a commercial BESS project are four very different conversations. We would rather get you to the right person than make you work through a generic support queue.


    3Buy Solar Regional Sales & Support Contacts

    Europe – General Sales & Enquiries

    Phone: +42 1 233 070 448
    Email: info@buy-solar.online

    Use the European contact for new product enquiries, quotations, project pricing, stock questions, B2B purchasing and general sales support across our European markets.

    United Kingdom – Customer Care

    Phone: +44 204 577 1078
    Email: customercare@buy-solar.online

    Our UK customer care contact handles order enquiries, documentation, logistics, after-sales matters and general support.

    Hungary – Warehouse & Regional Support

    Location: DEPO, Raktárvárosi út 1., 2045 Törökbálint, Hungary
    Phone: +36 1 901 1048
    Email: hello@3buysolar.hu

    Switzerland – Warehouse & Regional Support

    Location: Dornierstrasse 11, 9423 Thal, Switzerland
    Phone: +41 588 010100
    Email: info@buy-solar.online

    Italy

    Phone: +39 351 3561 023
    Email: info@buy-solar.online

    Romania

    Phone: +40 731 559 138
    Email: info@buy-solar.online

    For the quickest response, tell us what you need rather than simply asking for a callback. A model number, quantity, delivery country and required date can save several emails.


    3Buy Solar Corporate Contacts

    3Buy Solar also maintains corporate contacts supporting the wider business and its international operations.

    Europe

    Donau-City-Straße 7, 1220 Wien, Austria
    Email: info@3buy.org
    Phone: +43 1490 0048
    Mobile: +43 676 409 6338

    United States

    5011 Gate Pkwy, Building 100, Jacksonville, FL 32256, USA
    Email: info@3buy.org
    Phone: +1 904 717 0717

    For product quotations, webshop orders and installer enquiries, the regional 3Buy Solar sales and support contacts above are normally the faster route.


    Solar Panel, Inverter & Battery Storage Prices

    Looking for a current solar panel price, solar inverter price or battery storage quotation?

    Send us:

    • the exact product or specification
    • required quantity
    • delivery country
    • required delivery date
    • project type, where relevant

    That gives us something useful to work with.

    Solar panel wholesale prices

    Solar panel pricing may depend on module quantity, pallet size, stock position, delivery destination and current manufacturer pricing.

    For professional purchasing, compare more than the price per panel. €/Wp, pallet quantity, module dimensions, warranty, freight and availability can change the real project cost considerably.

    Solar inverter wholesale prices

    For solar inverters, include the required power, phase configuration and whether the project is on-grid, hybrid, battery-ready or off-grid.

    The cheapest inverter is not much of a bargain if the MPPT configuration, battery voltage, backup capability or grid certification does not fit the project.

    Solar battery and BESS prices

    Battery storage pricing should always be checked against what is actually included.

    A quoted battery price may cover only the battery modules, while a functioning system could also require a BMS, controller, rack, cabinet, cables, hybrid inverter, PCS, EMS or other equipment.

    If you need commercial or industrial BESS pricing, send us the required usable capacity, charge/discharge power, application and project location where possible.

    A useful quotation starts with a useful specification.


    Project Pricing, Pallet Quantities & B2B Quotations

    Not every professional requirement belongs in a shopping cart.

    Contact 3Buy Solar B2B Sales when you need:

    • solar panel pallet or larger-volume pricing
    • multiple solar inverters
    • solar battery project quantities
    • commercial or industrial BESS
    • complete solar PV kits
    • hybrid or off-grid systems
    • project-specific sourcing
    • alternative products
    • recurring purchasing requirements
    • delivery planning for larger projects

    Approved professional buyers can request project and volume quotations where standard webshop pricing does not reflect the scale or structure of the requirement.

    We are multibrand. If the exact product requested is unavailable—or there is a technically better option—we can look at alternatives instead of forcing a project around one manufacturer.

    The project comes first.


    Solar Inverter & Battery Compatibility Support

    One of the most common questions we receive is:

    Will this battery work with this inverter?

    Sometimes the answer is obvious. Sometimes it absolutely is not.

    Matching the DC voltage is not enough to prove compatibility.

    Depending on the manufacturer and system, we may also need to check:

    • approved battery compatibility lists
    • BMS communication
    • CAN or RS485 protocol requirements
    • inverter firmware
    • battery operating voltage
    • maximum charge and discharge current
    • supported battery quantity
    • parallel configurations
    • meter requirements
    • EPS or backup configuration
    • accessories and communication devices

    When contacting us, send the exact inverter model and exact battery model. If several batteries, BMS units or parallel branches are planned, include that as well.

    Our technical team works from manufacturer documentation, manuals, datasheets and compatibility information rather than guessing whether two products “should probably work.”


    Order Processing, Delivery & Logistics

    Already ordered from the 3Buy Solar B2B Shop?

    For questions about an existing order, include your order number or quotation reference whenever possible.

    Our order processing, logistics and customer service teams can help with:

    • order status
    • stock allocation
    • dispatch
    • freight
    • delivery information
    • commercial documentation
    • product documentation
    • returns
    • warranty-related administration
    • missing or damaged shipments

    Solar logistics is not the same as shipping a box of office supplies.

    Solar panels normally move by pallet or larger freight quantities. Battery energy storage equipment can be heavy and may require regulated transport. Commercial BESS can require project-specific logistics and delivery planning.

    That is why we operate through European warehouses, hubs and regional logistics arrangements rather than treating every shipment the same way.


    European Warehouses, Hubs & Pickup Support

    3Buy Solar operates across multiple European markets with warehouse, hub and pickup arrangements supporting professional solar PV and energy storage distribution.

    Our physical logistics network helps us handle everything from individual solar inverters and electrical components to palletised solar panels and larger battery energy storage requirements.

    Before travelling to a warehouse or pickup point, confirm availability and collection arrangements with the relevant team.

    A product appearing in the wider European network does not automatically mean it is available for immediate collection at every location.

    For larger project deliveries, contact us before ordering if the installation date, unloading requirements or delivery access are critical.


    Professional 3Buy Solar B2B Accounts

    The 3Buy Solar B2B Shop is built primarily around professional purchasing.

    Typical customers include:

    • solar installers
    • electricians
    • EPC contractors
    • resellers
    • solar and energy companies
    • developers
    • approved trade buyers

    Professional accounts are screened and approved through the registration process.

    If you are registering for a professional account, use accurate company information. If there is a problem with an existing account, contact us using the same email address used during registration whenever possible.

    The online shop handles the straightforward part of purchasing.

    When a project needs project pricing, technical input, a special quantity or something not listed online, there are real people behind it.


    Can’t Find the Solar Product You Need?

    Ask us.

    A professional solar distributor’s available sourcing options are not always identical to what happens to be visible in the webshop at a particular moment.

    If you cannot find a specific:

    • solar panel
    • solar inverter
    • solar battery
    • hybrid inverter
    • BESS component
    • EV charger
    • mounting product
    • electrical component
    • off-grid product
    • complete solar PV system

    send the manufacturer, model and quantity required.

    If the requested product is unavailable, we may be able to suggest an alternative based on technical requirements, compatibility, availability and price.

    That is one of the reasons we stay multibrand.


    Comparing European Solar Wholesalers? Send Us the Requirement

    Professional installers looking for a European solar wholesaler, solar distributor or BESS supplier have plenty of established options.

    3Buy Solar operates in the same European professional sourcing market as companies such as Memodo, Krannich Solar, Segen, BayWa r.e. Solar Trade, Energy3000, Menlo Electric, SolarKit and KENO.

    If you are comparing suppliers, compare the actual requirement rather than only the logo at the top of the website.

    For solar PV and battery storage procurement, look at:

    • actual product price
    • solar panel €/Wp
    • inverter specification
    • battery storage €/kWh
    • what the BESS quotation actually includes
    • real stock position
    • pallet quantity
    • freight
    • lead time
    • compatibility
    • technical documentation
    • warranty route
    • after-sales support

    Sometimes the lowest unit price wins.

    Sometimes an installer needs the correct product, in the correct configuration, in the correct place, on Tuesday.

    Those are not always the same offer.

    We do not claim to be the right supplier for every company or every project.

    Give us the requirement and compare for yourself.


    Contact 3Buy Solar B2B Sales Before a Large Project

    For larger solar PV, energy storage or EPC requirements, contacting us early usually makes the process easier.

    Useful information includes:

    • project location
    • solar PV capacity
    • required inverter power
    • required battery capacity
    • grid connection
    • backup requirements
    • expected installation date
    • preferred manufacturers
    • required quantity
    • delivery conditions

    For commercial battery storage, it also helps to tell us what the system is expected to do.

    That may include:

    • self-consumption
    • peak shaving
    • load shifting
    • backup
    • off-grid operation
    • generator integration
    • energy management
    • other project-specific applications

    The more we understand the project, the less likely we are to waste your time quoting equipment that does not fit it.


    Frequently Asked Questions – Contacting 3Buy Solar

    What is the main 3Buy Solar contact number in Europe?

    The main European sales and enquiry number is +42 1 233 070 448.

    How do I contact 3Buy Solar in the UK?

    UK customer care can be reached on +44 204 577 1078 or at customercare@buy-solar.online.

    How do I contact 3Buy Solar in Hungary?

    For Hungary and the Törökbálint warehouse, call +36 1 901 1048 or email hello@3buysolar.hu.

    How do I contact 3Buy Solar in Switzerland?

    The Switzerland contact number is +41 588 010100. The warehouse is located at Dornierstrasse 11, 9423 Thal, Switzerland.

    How do I contact 3Buy Solar in Italy?

    For Italy, call +39 351 3561 023 or email info@buy-solar.online.

    How do I contact 3Buy Solar in Romania?

    For Romania, call +40 731 559 138 or email info@buy-solar.online.

    Can I request solar panel wholesale pricing?

    Yes. Professional installers and approved trade buyers can request solar panel pricing for individual requirements, pallets and larger project quantities where available.

    Can I request solar inverter wholesale prices?

    Yes. Send the exact model and quantity, or provide the required system specification if you need help identifying a suitable inverter.

    Can I request battery storage or BESS pricing?

    Yes. For the most useful quotation, include required capacity, power, application, project location and any preferred inverter or PCS platform.

    Can 3Buy Solar check inverter and battery compatibility?

    Yes. Send the exact inverter and battery models together with the planned system configuration.

    Can I contact 3Buy Solar about a product that is not listed online?

    Yes. Professional buyers can contact the team about alternative products, sourcing requests and project requirements that are not represented by a standard webshop listing.

    Where is the official 3Buy Solar B2B Shop?

    The official 3Buy Solar B2B Shop is available at Buy-Solar.Online.

    Is 3Buy Solar a European solar wholesaler and BESS distributor?

    3Buy Solar operates in solar PV wholesale, BESS distribution and wider energy systems, working primarily with professional installers, EPCs, resellers and approved trade buyers across European markets.

    Can I speak to a real person instead of ordering online?

    Yes. Online ordering is there when it is convenient. Sales, technical support, order processing and customer service teams are available when the requirement needs an actual conversation.

    Pro-ready. Simple to source. Always 3Buy.